If you have any additional questions or need assistance, don't hesitate to contact our support team. We're always here to help you.
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Dacttra Help Center
Welcome to the Dacttra Help Center. We're here to assist you in making the most of our platform. Whether you're just getting started or need assistance with specific features, you'll find the answers here.
Frequently Asked Questions (FAQs)
General
A: Dacttra is a comprehensive Electronic Health Record (EHR) and practice management platform designed to streamline healthcare operations, enhance patient care, and ensure data security.
A: Yes, Dacttra adheres to international data protection standards, including GDPR, and is committed to ensuring compliance with local regulations in Egypt.
A: You can reach our support team via email:
Getting Started
A: Visit our website and click on the "Sign Up" button. Follow the on-screen instructions to set up your account.
A: Yes, you can request a demo by contacting our sales team at:
Features
A: Dacttra provides a range of features including:
- Clinics Management
- Electronic Medical Records (EMR)
- Appointment Scheduling
- Prescription Management
- Billing and Invoicing
- Reporting and Analytics
- Multi-location Support
- Staff Management
- Public Platform For Booking
A: Yes, you can use the Dacttra mobile app available on iOS and Android devices.
Security & Data
A: Dacttra employs end-to-end encryption, regular security audits, and strict access controls to protect your data.
A: Your data is stored on secure servers that comply with international data protection standards.
Pricing & Billing
A: Dacttra offers various pricing plans to meet different user needs. Please visit our pricing page on our website for more details.
A: Log into your Dacttra account, navigate to the "Billing" section, and update your payment details.
Technical Support
A: Dacttra provides 24/7 technical support via email. We also offer a comprehensive knowledge base for self-service support.
A: You can report technical issues via: