Welcome to Dacttra ("Company", "We", "Our", "Us"). These Terms of Service ("Terms") govern your access and use of our website located at app.Dacttra.com (the "Service") operated by Dacttra. By using our Service, you agree to these Terms. If you do not accept any part of them, please do not use the Service. Our platform is available in Egypt and is designed to offer smart digital solutions for healthcare providers.
Terms and Conditions
Terms of use for Dacttra platform and digital services
1. Introduction
2. Communications
By using our Service, you agree to receive updates, promotional content, and other messages from us. You may opt out at any time by clicking the unsubscribe link in our emails or by reaching out through the following channels:
- Email: support@dacttra.com
- Website: https://dacttra.com/help/
3. Purchases and Subscriptions
When making a purchase through our Service ("Purchase"), you may be asked to provide payment and billing information. You confirm that all details you submit are accurate.
We reserve the right to cancel or refuse any Subscription for reasons such as suspected fraud, illegal usage, or violation of our Terms.
Some features of our Service are billed on a recurring subscription model ("Subscription(s)") and will renew automatically unless cancelled. You can manage or cancel your Subscription via your account settings or by contacting customer support.
All prices include applicable taxes.
4. Free Trial
Dacttra may offer a limited-time free trial ("Free Trial") for certain Subscription plans. No charges will be made until the trial period ends. We reserve the right to modify or terminate Free Trial offers without prior notice.
5. Refunds
Refunds are only issued in cases of service failure. For full details, refer to our refund policy at: https://dacttra.com/refund-policy
6. Content
You are fully responsible for any content you upload, share, or post through our Service.
7. Payment Information
We partner with Stripe for secure payment processing. Stripe's privacy practices apply to your payment data. Key details:
- Data CollectionStripe collects billing info, such as card details and addresses.
- UsageUsed to process transactions and prevent fraud.
- SecurityCompliant with PCI DSS standards, using encryption and secure protocols.
- Data RetentionStripe retains data only as long as needed for service and legal reasons.
- DisclosureStripe may share information with partners or authorities as required.
For more, review Stripe's full Privacy Policy.
8. Prohibited Uses
You agree not to misuse the Service or engage in any unlawful, harmful, or unauthorized activity. This includes violating any laws, harming others, or interfering with the integrity of our Service.
9. Intellectual Property
All content, design elements, and functionalities on the Service are protected by intellectual property laws. Unauthorized use of Dacttra trademarks, logos, or content is prohibited.
10. Limitation of Liability
Dacttra shall not be liable for any indirect or incidental damages arising from your use of the Service. Our total liability is limited to the amount you paid for the applicable service.
11. Termination
We may suspend or terminate your access to the Service at our discretion. You can end your relationship with us by stopping use of the Service and closing your account.
12. Changes to Terms
We may update these Terms periodically. It is your responsibility to review them. Continued use of the Service after changes are published means you accept the updated Terms.
13. Contact Us
If you have questions about these Terms, feel free to reach out: