Refund Policy

This website, <strong>app.dacttra.com</strong>, operated by TechnoIsland ("We/Our/Us"), is committed to providing high-quality services. If services are found to be deficient, this policy governs refunds.

The definitions used in this policy include the following:

• Business days:Non-Saturday, non-Sunday, non-holiday days.
• Customer:Service recipient for consideration (excluding commercial purchases).
• Date of transaction:Date of invoice of services or renewal.

Every effort is made to fulfill service as per specifications and timelines. If service was not provided due to unforeseen circumstances or limitations from our side, please contact us:

• Refunds are not processed for subscriptions placed for the wrong service.
• Qualifying recent requests may be refunded, deducting any additional costs incurred.
• Refunds require relevant documents and proof and are applicable to the original payment option.
• Refund requests can be made by emailing concerns and questions.

Subscriptions may be transferred to other users within the same practice.

We reserve the right to refuse service if the issue was known beforehand, concerns free services, or if the refund window is closed.

A refund request can be canceled by contacting customer care.

We reserve the right to refuse any refund request not compliant with this policy or applicable laws.

For any feedback, concerns, or queries, please contact us: